Last Updated: July/01/2024

Welcome to Zoby AI Ltd. At Zoby, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect various types of personal data to provide and improve our services:

• Personal Identification Information: Name, email address, and other contact details.
• Voice and Video Samples: Provided during the creation of your Zoby.
• Facts and Stories: Personal stories and knowledge that contribute to your Zoby’s database.
• Payment Information: For processing transactions.
• Marketing Data: Collected via our CRM system (brevo.com).
• Cookies and Tracking Data: Collected via Google Tracking and Meta Pixel.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• Creating Digital Twins: To create and personalise your Zoby.
• Processing Payments: To handle transactions securely.
• Marketing Communications: To send updates, offers, and other marketing materials.
• Improving Our Services: To enhance the user experience through analytics and feedback.

3. Data Sharing

We may share your data with third-party service providers for specific purposes:

• CRM System: brevo.com for marketing communications.
• Tracking and Analytics: Google Tracking and Meta Pixel for website analytics and advertising.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal data until you decide to delete your account. Upon deletion, all associated data will be permanently removed from our servers.

5. User Rights

You have full control over your data. Your rights include:

• Access: View the data we hold about you.
• Correction: Update or correct your personal information.
• Deletion: Permanently delete your Zoby and all related data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. A detailed Cookie Policy will be provided separately.

7. Data Security Measures

We implement advanced security measures to protect your data, including:

• Encryption: Protects data during transmission and storage.
• Two-Factor Authentication (2FA): Ensures secure access.
• Cyberthreat Focus: Protection against ransomware attacks, data breaches, phishing, and impersonation.
• Web and API Security: Ensures secure online interactions.

8. Contact Information

For privacy-related inquiries, please contact us at chat@zoby.ai.

9. Compliance with GDPR

We comply with the General Data Protection Regulation (GDPR) as we are based in the UK. Your data privacy and protection are ensured under these regulations.

10. Children’s Privacy

Our services are intended for users over the age of 18. We do not knowingly collect data from children under 18.

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Zoby AI Ltd
Email: chat@zoby.ai
Social Media: Instagram, LinkedIn

By using our services, you agree to the terms of this Privacy Policy. We reserve the right to update this policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons.